Policy Politikamız

Our policy


Based on customer focus as our core principle and in line with our strategic goals and Quality Management approach, we as EİP Eczacıbaşı İlaç Pazarlama A.Ş., manage and constantly improve all our activities with the support of innovative ideas and social responsibility awareness. 

In order to achieve this goal, we are committed to;

•    set the highest levels as our target and adopt quality as a way of life in every task we perform and every service we provide,

•    offer our products and services to the market in consistence with the national/international quality standards as well as customer requirements and needs based on our “Customer Satisfaction” principle

•    increase efficiency and contribute to the environment and national economy without compromise on quality, adopting rational resource use approach,

•    keep pace with the improvements on the market and to contribute the development of quality awareness and systems of all providers through long-term cooperation in order to supply of good quality and safe products/services,

•    set up the technology infrastructure and competence to implement the entire processes under the scope of our Quality Management System in the digital environment, and 

•    provide the effectiveness, sustainability and improvement of the Quality Management System together with the continuous improvement approach.


As Eczacıbaşı İlaç Pazarlama, we value our dignity and self-respect above everything else, and work with great passion to improve quality of life in healthcare and to give a good account of ourselves in every stage of life with contemporary, reliable and innovative solutions. The principles of business ethics underlie our business life. We act with sense of responsibility and based on the concept of “respect for human” within the framework of the the Rules of Compliace and Code of Conduct we created in line with our common values. As Eczacıbaşı İlaç Pazarlama, it is our priority to conduct all of our businesses in accordance with the law, to act faithfully, transparently, impartially, ethically and professionally towards our colleagues, customers, suppliers and all of our business partners, and to maintain the reputability and reliability of the name “Eczacıbaşı”.